Badertscher Tool AG
Privacy Policy
Valid for all online shops – As of: January 2026
- 1. Controller
- 2. Principles of data processing
- 3. Data collected & purposes
- 4. Order processing
- 5. Disclosure to third parties
- 6. Cookies & tracking
- 7. Analytics & marketing services
- 8. Newsletter & email marketing
- 9. Data security
- 10. Retention periods
- 11. Rights of data subjects
- 12. Changes
- 13. Contact & complaints
1. Controller
The controller responsible for processing your personal data within the meaning of the Swiss Federal Act on Data Protection (FADP, SR 235.1) is:
Aemmenmattstrasse 20
3123 Belp / Bern
Switzerland
Phone: 031 812 10 10
E-Mail: mail@b-tool.ch
VAT No.: CHE-113.997.864 VAT
Commercial Register No.: CHE-113.997.864
For data protection enquiries, please contact us at mail@b-tool.ch.
2. Principles of Data Processing
Badertscher Tool AG processes personal data in accordance with the FADP (in force since 1 September 2023). We are committed to the following principles:
- Lawfulness: We process personal data only on a valid legal basis.
- Purpose limitation: Data is collected only for the defined purpose.
- Data minimisation: We collect only the data that is necessary.
- Accuracy: We take appropriate measures to ensure data accuracy.
- Security: Appropriate technical and organisational measures.
- Transparency: We inform you openly about the processing of your data.
3. Data Collected & Purposes
We collect and process the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Master data | Name, address, email, phone | Order processing, customer account |
| Payment data | Credit card information, transaction ID | Payment processing |
| Order data | Order history, items, delivery address | Contract fulfilment, accounting |
| Technical data | IP address, browser, operating system | Security, diagnostics |
| Usage data | Pages visited, click behaviour | Shop optimisation |
| Communication data | Email enquiries, contact forms | Customer service |
Processing is based on: contract fulfilment (Art. 31 para. 2 lit. a FADP), legitimate interest (Art. 31 para. 1 FADP) and your explicit consent.
4. Order Processing & Contract Fulfilment
Your data is used exclusively for processing your order and fulfilling the purchase contract.
Without the required mandatory information, we are unable to process and deliver your order.
After complete processing, your data is stored for the duration of the statutory retention periods (see section 10).
5. Disclosure to Third Parties
We do not pass on your personal data to third parties without your explicit consent, unless required for contract fulfilment.
- Shipping service providers (e.g. Swiss Post, DHL): name, delivery address
- Payment service providers (e.g. credit card companies, PayPal)
- IT service providers: operation of shop systems (under confidentiality obligation)
- Authorities: as required by law
Data is only transferred abroad if the recipient country guarantees an adequate level of data protection.
6. Cookies & Tracking
Our online shops use cookies – small text files stored on your device.
- Necessary cookies: Technically required (shopping cart, session, login) – cannot be deactivated.
- Functional cookies: Store your preferences.
- Analytics cookies: Only with your consent.
- Marketing cookies: Only with your explicit consent.
7. Analytics & Marketing Services
To improve our shops, we may use web analytics services.
We do not use services that create personalised profiles for advertising purposes without your consent.
8. Newsletter & Email Marketing
We only send newsletters on the basis of your explicit, revocable consent (opt-in procedure).
You can unsubscribe at any time via the unsubscribe link or by email to mail@b-tool.ch.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data:
- Encrypted data transmission via SSL/TLS (recognisable by «https://»)
- Access restrictions to the necessary personnel
- Regular review and updating of security measures
- Contractual data security obligations for all service providers
In the event of a data breach likely to pose a high risk, we will notify you and the Federal Data Protection and Information Commissioner (FDPIC).
10. Retention Periods
We store your personal data only for as long as necessary:
- Order data and invoices: 10 years (statutory accounting obligation under CO)
- Customer account data: For the duration of the active account; deleted within 30 days on request
- Communication data: 3 years from closure of the process
- Newsletter data: Until withdrawal of consent
- Technical log data: Generally 30 to 90 days
- Cookie data: According to the periods shown in the cookie banner
11. Rights of Data Subjects
Under the Swiss FADP, you have the following rights. All requests are free of charge and responded to within 30 days:
| Right | Content |
|---|---|
| Access (Art. 25 FADP) | You can request at any time whether and what personal data we process about you. |
| Rectification (Art. 32 FADP) | You can request the correction of inaccurate or incomplete data. |
| Erasure (Art. 32 FADP) | You can request erasure of your data, unless statutory retention obligations apply. |
| Restriction (Art. 32 FADP) | You can request restriction of processing under certain conditions. |
| Data portability (Art. 28 FADP) | You can request your data in a common machine-readable format. |
| Objection (Art. 30 FADP) | You can object to processing based on legitimate interests at any time. |
| Withdrawal of consent | You can withdraw consent at any time with effect for the future. |
To exercise your rights, contact us by email at mail@b-tool.ch or by post. Please include a copy of your ID.
12. Changes to this Policy
Badertscher Tool AG reserves the right to update this policy at any time. The version published on the relevant shop applies.
In the event of material changes, registered customers will be notified by email.
13. Contact & Complaints
For data protection questions, please contact us:
Aemmenmattstrasse 20
3123 Belp / Bern
Switzerland
Phone: 031 812 10 10
E-Mail: mail@b-tool.ch
We endeavour to resolve your matter as quickly as possible. If no amicable solution can be found, legal recourse remains available.
Datenschutz
Wir verwenden Ihre Bestandsdaten ausschließlich zur Abwicklung Ihrer Bestellung. Alle Kundendaten werden unter Beachtung der einschlägigen Vorschriften von uns gespeichert und verarbeitet.
Auskünfte
Sie haben jederzeit ein Recht auf kostenlose Auskunft, Berichtigung, Sperrung und Löschung Ihrer gespeicherten Daten. Bitte wenden Sie sich an mail@b-tool.ch oder senden Sie uns Ihr Verlangen per Post oder Fax (031 812 10 12).
Weitergabe an Dritte
Wir geben Ihre personenbezogenen Daten einschliesslich Ihrer Hausadresse und E-Mail-Adresse nicht ohne Ihre ausdrückliche und jederzeit widerrufliche Einwilligung an Dritte weiter. Ausgenommen hiervon sind unsere Dienstleistungspartner, die zur Bestellabwicklung die Übermittlung von Daten benötigen (z.B. das mit der Lieferung beauftragte Versandunternehmen und das mit der Zahlungsabwicklung beauftragte Kreditinstitut). In diesen Fällen beschränkt sich der Umfang der übermittelten Daten jedoch nur auf das erforderliche Minimum.
Cookies
In diesem Shop werden in den Cookies Informationen über Ihre Kundendaten gespeichert, die dann bei Ihren nächsten Besuchen aufgerufen werden können. Die in einem Cookie abgelegten Daten erübrigen Ihnen das wiederholte Ausfüllen der Formulare.